Customs Clearance Services

Navigating Regulations, Accelerating Release
Don’t let customs complexities delay your business. We provide expert, compliant, and efficient customs clearance services (PPJK) to ensure your cargo moves smoothly through Indonesian ports.

We Master the Rules, So You Don’t Have To
Indonesian customs regulations are dynamic and strict. A single error in documentation or HS Code classification can lead to costly delays, excessive storage fees (demurrage), or even cargo impoundment.

At Lumiship, we turn this complex process into a seamless experience. As a certified Customs Service Provider (PPJK), we act as your strategic liaison with the Customs Office (Bea Cukai). We ensure every document is accurate, every tax is calculated correctly, and every shipment complies with the latest government regulations (Lartas), giving you peace of mind and faster turnaround times.

End-to-End Customs Solutions

We handle the bureaucracy for both imports and exports:

  • 📋 Import Declaration (PIB): Complete handling of import documents, duty payments (BM, PPN, PPh), and electronic submission via the EDI system for faster approval.
  • 📤 Export Declaration (PEB): Swift processing of export permits (NPE) so your goods can load onto the vessel or aircraft without delay.
  • 🔍 HS Code Consultation: Precise classification of goods to determine the accurate tariff rates and prevent overpayment or penalties due to misclassification.
  • 🛡️ Permit & Licensing Assistance: Guidance on handling Restricted and Prohibited Goods (Lartas), including assistance with specific ministries (LS, BPOM, SNI, etc.).
  • ⚡ Priority Handling: Specialized support for urgent shipments to minimize dwelling time at the port/airport.

The Lumiship Clearance Advantage

  • Certified Expertise: Our team consists of certified customs specialists who understand the intricacies of the Indonesian National Single Window (INSW).
  • Risk Mitigation: We proactively review your documents before shipment arrival to identify potential issues and reduce the risk of “Red Line” (Jalur Merah) inspections.
  • Cost Transparency: We provide a clear breakdown of estimated duties and taxes upfront. No hidden “handling fees,” just honest business.
  • Speed & Efficiency: We aim for the fastest “Green Line” clearance possible, saving you money on storage and port charges.
  • 24/7 Monitoring: We track the status of your clearance process in real-time and keep you updated at every milestone.

Seamless Clearance in 4 Steps

  1. Document Review: Send us your draft Invoice, Packing List, and BL/AWB. We verify HS Codes and required permits.
  2. Drafting & Submission: We draft the customs declaration (PIB/PEB) and submit it electronically to the Customs system.
  3. Payment & Inspection: You pay the state duties/taxes (Billing Code). If a physical inspection is required, our field team escorts the process.
  4. Cargo Release: Once the SPPB (Cargo Release Letter) is issued, we arrange the transport to deliver goods to your warehouse.

Avoid Delays. Clear Your Cargo with Confidence.

Let the experts handle the paperwork while you focus on your business. Contact Lumiship for a hassle-free customs clearance experience.

Contact Lumiship’s expert team today for the best solutions.